Terms and Conditions 7711cuci — Platform Usage Policy

1Introduction and Acceptance of Terms

Welcome to 7711cuci. This Terms and Conditions document ("Terms") is a legally binding agreement between you ("User", "Member") and 7711cuci ("Platform", "We"). These Terms govern your use of the 7711cuci.net website, the 7711cuci mobile app, and all services provided through our platform.

By registering an account, making a deposit, using any game or accessing any part of the 7711cuci platform, you automatically agree to be bound by these Terms, our Privacy Policy and all guidelines, game rules and bonus policies issued from time to time.

7711cuci reserves the right to modify, update or replace any part of these Terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain in compliance with the latest version of our Terms.

2Account Registration Eligibility

To register and use 7711cuci services, you must meet all of the following eligibility requirements:

• Be at least 18 years at the date of registration.
• Being a resident of Malaysia or physically located in Malaysia when using the platform.
• Never been prohibited from using any online gambling platform by any relevant authority.
• Having full legal capacity to enter into a binding agreement.
• Not registering on behalf of another person or using a false identity.
• Not listed on any self-exclusion list or gambling ban list issued by any relevant body.

Each user is only permitted to hold one account only. Duplicate or multiple accounts found to belong to the same individual will be suspended, and the balances in all such accounts will be immediately forfeited.

3Deposits and Payment Methods

7711cuci provides a variety of deposit methods tailored for users in Malaysia. All financial transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

Accepted deposit methods include:

• DuitNow (instant interbank transfer)
• FPX (Financial Process Exchange)
• Touch 'n Go eWallet
• GrabPay
• Boost
• Online Bank Transfer (Internet Banking)

Deposit conditions that must be observed:

1. The minimum deposit is as stated on the platform's deposit page — this amount may vary according to current promotions.
2. All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not permitted.
3. 7711cuci is not responsible for any delays caused by banks or third-party payment providers.
4. If your deposit has not been credited within 30 minutes, please contact our customer support with proof of the transaction.

4Fund Withdrawal

Users are entitled to withdraw funds from their 7711cuci account subject to the following conditions:

• The account must have completed full KYC verification before the first withdrawal is processed.
• Withdrawals can only be made to a bank account or e-wallet registered under the same name as the 7711cuci account.
• Any bonus received must meet the specified wagering requirements before a withdrawal is permitted.
• The minimum withdrawal amount is as specified in the withdrawal section of the platform.
• Withdrawal processing times are typically between 15 minutes and 24 hours on business days, depending on the withdrawal method selected.

7711cuci reserves the right to suspend or reject a withdrawal if there are signs of suspicious activity, including but not limited to the use of multiple accounts, payment fraud or breach of bonus terms. In such cases, the platform will contact the user for further clarification.

5Bonuses, Promotions and Wagering Requirements

7711cuci offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms stated in each promotional offer.

General guidelines for all bonuses:

• Each bonus has its own wagering requirements that must be fulfilled within the specified time period.
• The welcome bonus can only be claimed once per new user.
• Bonus values cannot be transferred between accounts or converted directly into cash.
• Different games may contribute at different rates towards wagering requirements.
• If a withdrawal is made before the wagering requirements are met, the bonus and any associated wins will be automatically forfeited.
• Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.

7711cuci reserves the right to modify, withdraw or terminate any promotion at any time. Any attempt to abuse the bonus system, including opening multiple accounts solely to claim bonuses, will result in the termination of all accounts involved and the forfeiture of all associated funds.

6Game Rules and Outcomes

All games offered on the 7711cuci platform use a Random Number Generator (RNG) system that has been certified by independent third-party auditing bodies. This ensures every game round is completely random and free from any manipulation.

• The outcome of all games is final and cannot be disputed unless a proven technical error is involved.
• In the event of a technical disruption during gameplay, the platform will attempt to restore the state to the last valid status based on server records.
• Wins resulting from software bugs or display errors will be considered void and will not be paid out.
• Users are prohibited from using any automated software, bots, or other technical methods to gain an unfair advantage in games.
• Player collusion to manipulate game outcomes — especially in live games — is strictly prohibited.

7711cuci reserves the right to void any bet or game where there is strong evidence of fraud, manipulation or breach of game rules. The platform's decision in such matters is final.

7Account Security and User Responsibilities

Your account security is a shared priority. Users are fully responsible for:

• Keeping your username and password confidential. Do not share your login details with anyone.
• Ensuring no one else uses your account, including family members.
• Using a strong password and changing it regularly.
• Enabling two-factor authentication (2FA) for added protection.
• Log out after every session, especially on shared devices.
• Reporting any unauthorised access to your account to our support team immediately.

7711cuci is not liable for any losses resulting from a user's failure to maintain the security of their account, including unauthorised access by third parties through irresponsible password sharing.

8Responsible Gaming

7711cuci cares about the well-being of all its users. We believe entertainment should stay within healthy and controlled limits. To support this, our platform provides a range of self-management tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits that are automatically enforced by the system.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.
• Play Time Limit: Set a limit on your gaming session duration and receive reminders when the limit is approaching.
• Temporary Self-Exclusion: Temporarily pause your use of the platform — options ranging from 24 hours to 6 months are available.
• Permanent Self-Exclusion: A request for permanent exclusion from the platform can be made at any time.

If you feel your usage is starting to affect your personal, financial, or professional life, please contact our support team or refer to the Responsible Gaming to access relevant guides and support resources.

9Account Suspension and Closure

7711cuci reserves the right to suspend or terminate a user's account without prior notice under the following circumstances:

• Violation of any provision in these Terms and Conditions.
• Suspected or proven fraud, money laundering, or any other illegal activity.
• Opening multiple accounts or providing false information during registration.
• Abuse of the bonus system or exploitation of software bugs.
• Abusive, threatening, or inappropriate behaviour towards support staff or other users.
• Attempts to hack, disrupt, or damage the platform's infrastructure.

Users who wish to close their account voluntarily may do so at any time by contacting our customer support team. Any valid balance in the account will be processed for withdrawal once all required checks have been completed.

10Limitation of Liability and Disclaimer

7711cuci provides its services on an "as is" basis. The platform makes no warranties or representations regarding the continuous availability, accuracy or suitability of the platform for any particular purpose.

To the maximum extent permitted by applicable Malaysian law, 7711cuci is not liable for:

• Any financial losses incurred while using the platform, including in-game losses.
• Service disruptions caused by system maintenance, technical issues or unforeseen events.
• Losses arising from the use of account credentials by unauthorised parties due to the user's own negligence.
• Acts or omissions of third-party service providers, including game providers and payment gateways.

11Governing Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising in connection with these Terms or the use of the 7711cuci platform shall be resolved through the following process:

1. Direct Resolution: Please contact our customer support team first. We are committed to resolving all complaints within 5 business days.
2. Mediation: If direct resolution fails, both parties agree to engage an independently appointed mediator.
3. Arbitration: If mediation is unsuccessful, the dispute will be resolved through binding arbitration in accordance with the applicable rules in Malaysia.

No legal action may be brought against 7711cuci in relation to any gambling losses. Game outcomes generated by the audited RNG system are final and cannot be challenged through legal proceedings.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our team is ready to assist you.

You can reach us via:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Email: [email protected] — response within 24 hours on business days.
• FAQ: Visit the Frequently Asked Questions (FAQ) us for quick answers to common questions.

When contacting us regarding the Terms and Conditions, please include your account number and a detailed description of your query to help us process your request more efficiently.