Official Documents

Privacy Policy 7711cuci — Your Data Protection

7711cuci is committed to protecting the privacy and security of every user's personal information in Malaysia. This document clearly explains how we manage your data.

Updated: January 2026 Applicable to Malaysian users 256-bit SSL Encryption

The Six Data Protection Principles of 7711cuci

We go beyond legal compliance — we build data protection systems that genuinely put Malaysia users' interests first.

End-to-End Data Encryption

All your personal and financial data is protected with 256-bit SSL encryption. Data is transmitted through secure channels and cannot be accessed by unauthorised parties at any point.

We Do Not Sell Your Data

7711cuci has never and will never sell, rent, or trade users' personal information to any third party for marketing or commercial purposes without your consent.

Data Control in Your Hands

You have the right to access, correct, transfer, or request deletion of your personal data at any time. The request process is straightforward and handled within the timeframe set by the platform.

Secure Data Storage

User data is stored in high-grade data centres with strict physical and digital access controls. All databases are encrypted at rest and maintained with the latest security protocols.

Marketing Communication Preferences

You may choose to receive or opt out of marketing communications from 7711cuci at any time through your account settings. We respect your preferences and will not send unwanted messages.

Malaysia PDPA Compliance

The 7711cuci Privacy Policy is drafted in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). We continuously update our data protection practices in line with applicable legal changes.

Last updated: 1 January 2026

1Introduction and Scope of Privacy Policy

Welcome to 7711cuci. We understand that your trust is our most valuable asset. This Privacy Policy explains in detail how 7711cuci collects, uses, stores, discloses, and protects your personal information when you use our platform in Malaysia.

This policy applies to all users who register, browse, or interact with the 7711cuci platform via our website, mobile app, or any other digital channel we operate. By using our services, you agree to the data collection and usage practices described in this document.

This Privacy Policy forms part of the 7711cuci Terms and Conditions. We recommend reading both documents together to fully understand your rights and responsibilities.

2Personal Information We Collect

7711cuci collects several categories of personal information to ensure our services operate smoothly, securely, and in compliance with Malaysian legal requirements. The following are the types of information we collect:

Data Categories Examples of Information Purpose of Collection
Identity Information Full name, IC number, date of birth Identity verification (KYC) and legal compliance
Contact Information Email address, phone number Account communications and transaction notifications
Financial Information Bank name, account number, transaction records Deposit, withdrawal, and audit processing
Technical Data IP address, device type, web browser Account security and fraud detection
Usage Data Game records, betting history, login timestamps Service improvement and responsible gaming

We only collect information that is strictly necessary for the stated purposes. All data collection is carried out transparently and with your knowledge.

3How We Use Your Information

The personal information we collect is used solely for legitimate purposes related to the provision of 7711cuci services. We do not use your data for any other purpose without your consent.

  • Account management: Creating, verifying, and securely maintaining your user account on the 7711cuci platform.
  • Transaction processing: Managing deposits, withdrawals, bonuses, and all financial activities related to your account.
  • Identity verification (KYC): Meeting Malaysia's legal compliance requirements by verifying user identity before processing withdrawals.
  • Platform security: Detecting and preventing fraudulent activity, money laundering, and any security threats to your account.
  • Service improvements: Analyzing usage patterns to improve game quality, response times, and the overall user experience.
  • Service communications: Sending you important account-related notifications, system updates, and relevant information.
  • Legal compliance: Fulfilling obligations under the Personal Data Protection Act 2010 and related regulations in Malaysia.
Marketing: We will only use your data for marketing purposes if you have given explicit consent. You may withdraw this consent at any time through your account settings.

4Disclosure of Information to Third Parties

7711cuci treats your privacy as a top priority. We do not sell or disclose your personal information to third parties for commercial purposes. However, there are limited situations where disclosure is necessary:

  • Payment service providers: Payment gateway providers such as DuitNow, FPX, Touch 'n Go, GrabPay, and Boost need to receive the necessary transaction information to process your payments securely.
  • Identity verification partners: Licensed KYC service providers used to verify user identity for legal compliance purposes.
  • Legal requirements: Where required by Malaysian law, court order, or direction from a competent authority, we may be obligated to disclose certain information.
  • Technical infrastructure providers: Hosting and cybersecurity partners bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.

All third parties receiving 7711cuci user data are required to comply with data protection standards equivalent to or exceeding those we apply ourselves.

Note: 7711cuci never shares your personal information with advertising companies, data brokers, or any parties not listed above. If you receive suspicious communications claiming to be from 7711cuci, please contact our support team immediately.

5Data Security and Protection Measures

Data security is at the core of 7711cuci operations. We continually invest in robust security infrastructure to ensure your information remains protected at all times.

  • 256-bit SSL Encryption: All data transmitted between your device and 7711cuci servers is protected with bank-grade encryption protocols.
  • Two-factor authentication (2FA): Additional security layers are available for all user accounts to prevent unauthorized access.
  • 24/7 Monitoring: Our security team monitors platform activity around the clock to detect any suspicious access attempts.
  • Data-at-rest encryption: All data stored in our databases is encrypted using the AES-256 standard, ensuring it remains unreadable even in the event of a physical access attempt.
  • Regular penetration testing: Our platform undergoes regular security audits and penetration testing by independent cybersecurity experts.
  • Internal access controls: Only authorised personnel with a clear business need may access user data, and every access is logged for audit purposes.
While we take all reasonable steps to protect your data, no system is entirely 100% immune. We recommend using a strong, unique password and enabling two-factor authentication on your account for maximum protection.

6Data Retention Period

7711cuci retains your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law.

  • Active account data: Retained for the duration your account is active and up to five (5) years after account closure for legal compliance purposes.
  • Financial transaction records: Retained for seven (7) years in line with Malaysian financial and tax legal requirements.
  • Technical log data: Retained for ninety (90) days for security and fraud detection purposes.
  • Customer support communications: Retained for three (3) years for reference and service improvement purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with the security procedures established by 7711cuci.

7Your Rights as a User

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information held by us:

Your Rights Under the Malaysian PDPA

7711cuci fully respects your rights as a data subject under the Personal Data Protection Act 2010.

Right of Access

Request a copy of the personal data we hold about you

Right to Rectification

Correct inaccurate or outdated data

Right to Erasure

Request deletion of your data under certain circumstances

Right to Portability

Receive your data in a machine-readable format

Right to Object

Object to the processing of your data for specific purposes

Right to Restriction

Restrict how we use your data

8Cookies and Tracking Technologies

7711cuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use our platform to help us improve website performance and functionality.
  • Functional Cookies: Remembering your preferences and settings such as language, region, and display preferences to deliver a more personalized experience.
  • Analytics Cookies: Used internally to understand platform usage patterns and improve website content and navigation.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the 7711cuci platform.

9Amendments to This Privacy Policy

7711cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or improvements to our data protection measures.

You will be notified of any material changes to this Privacy Policy via:

  1. In-account notification upon your next login
  2. Notification email to your registered email address
  3. A prominent notice on the 7711cuci website homepage

Continued use of the 7711cuci platform after the effective date of any amendment will be considered your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.

Current version: This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions.

10Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the 7711cuci Data Protection Officer (DPO) team is here to help.

You can reach us by email at [email protected] or through the support ticket system within your account. We are committed to responding within three (3) business days for all privacy-related enquiries.

For formal complaints relating to personal data protection in Malaysia, you may also contact the Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital Malaysia.

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